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Kate Caldwell -i.e. Interaction Experience

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Passenger Wayfinding Study

Client: Ad Hoc Research

Co-development of an original research design that combined face to face interviews and usability testing in Montreal’s underground transportation network.

Conducted by: Ad Hoc Research for Montreal Public Transportation (STM)

Location/Duration: Montreal, July 2012

Purpose: Study of passenger wayfinding and usability of new Montreal subway station signage

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research design

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