Engine | Service Design

Website

About Us

Total Experience Design

Engine is a service design consultancy based in London and Dubai.

We specialise in helping private and public sector organisations to develop and implement remarkable services and experiences. The team at Engine works collaboratively across our client's businesses exploring what employees and customers really need and the systems and processes that govern the delivery of services that customers value. We identify where improvements can be made or what needs to change - when, where and how - to create a great experience.

Talk to us about:

- Increasing business value through customer experience
- Aligning your customer experience with your strategic priorities
- Developing a global capacity to serve your customers
- Delighting your customers every time, through every channel
- Designing multichannel experiences for a range of products or services

We use our award-winning Design-led change approach to inspire, define and plan on-brand solutions that deliver remarkable services and experiences for complex organisations. Talk to us about how we can help.

https://www.enginegroup.co.uk/


Awards

  • DBA Design Effectiveness Award Design Business Association 2018
  • DBA Design Effectiveness Award Design Business Association 2016

Affiliations

  • Design Business Association
  • Service Design Network
DAThis firm is an adopter of the Designers Accord

Clients

  • E.ON
  • BUPA
  • Dubai Airports
  • Mercedes-Benz
  • Zurich
  • Sky
  • Philips
  • InterContinental Hotels Group
  • Virgin

Founded

2000


Staff Size

45


Engine | Service Design

Fields

  • Strategic Consulting
  • Research
  • Interaction Design

Typical Project Budget

Not Specified


London HQ

Bramah House
65-71 Bermondsey Street
London, SE1 3XF
United Kingdom

Inquiries

Paddy Whiteway
phone: +44 207 064 6868
Website: Engine paddy.whiteway@enginegroup.co.uk

Additional Locations

Dubai

Office 501, Block B Business Village
Deira
United Arab Emirates

Inquiries

Paddy Whiteway
phone: +44 207 064 6868
Website: Engine UAE paddy.whiteway@enginegroup.co.uk

Social Media

Facebook
Twitter



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