Idean is a global design firm specializing in user experience and service design. We work with the world’s leading companies, helping them to create long-lasting relationships with their customers through truly enchanting and elegant experiences. Founded in Finland in 1999, Idean has built a strong reputation across Europe, Asia, and North American and works with a number of global brands including IBM, Volkswagen, Samsung, John Deere, and Sony.
With a team of more than 150 designers, technologists and strategists, Idean is based in Palo Alto, California, with studios and bureaus in Austin, Los Angeles, Dallas, New York, San Francisco and Helsinki & Tampere, Finland.
Our work is about extremely experienced artists working passionately on what they believe in. Mostly it is made of the combination of pure talent and the rock-solid process we have created. One of our cornerstones is to understand your customers’ challenges, pains and needs before we design or implement anything.
Combining user understanding, strategy and design is a surprisingly hard discipline to execute properly. But when done right, it's like magic.