Rêve Consulting

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Transforming Healthcare Experience, One Interaction at a Time


Executives at a large MN healthcare company wanted their consumers to have an improved experience at every interaction, ranging from product selection and sign-up to continuous management of personal health. They knew that to accomplish this, they would need to generate a cultural shift within their organization.

Rêve was engaged by senior leaders in the digital and consumer experience realm to reimagine their consumer experience, and to develop a population of employees better equipped to serve consumers.

Utilizing a co-creative approach, Rêve developed a customized service design strategy and set of tools to reimagine how consumers experience healthcare in Minnesota.


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Health & Wellness health care Strategy user experience


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